Warranty
Warranty and Crash Replacement
Our Commitment
Farsports has an extensive manufacturing background, making wheels and components for different brands across the globe for almost 2 decades.
Whether it be their handlebars, rims, hubs, spokes or wheels, Farsports employ rigorous quality control standards to make sure their products stand the test of time.
We stand behind Farsports' products, engineering, and commitment to quality – and we want YOU to have the same confidence and enjoy the unparalleled riding experience to the fullest.
That’s why we are offering a 3-Year warranty for all of our products.
Warranty Procedure
If you are the original owner of one of our products and notice any manufacturing defects on the rim, hub, spokes or handlebar within the warranty period, you should
1) immediately stop riding until the safety risk has been properly assessed and eliminated, 2) contact farsports@cyclemotion.com.au and provide any necessary evidence for an assessment. Once it is determined that the product is no longer safe to use due to a manufacturing defect, a replacement product will be issued.
Crash Replacement
We hope you will never have to contact us regarding this. However, in the event of an unfortunate crash, we offer a one-time 35% discount on all our carbon products.
Please contact farsports@cyclemotion.com.au to place a crash replacement order and be prepared to provide any necessary evidence. We want to help you get back on the bike as soon as possible!